Inclusive Healthcare Communications and Design: Empowering Patients and Providers for Healthier Communities

Stronger Communication. Empowered Communities.

BUILT ON TRUST

Our Collaborations with Leading Institutions

Compliant Communications Driven By Healthcare Experience

Inclusive communications are more than just a necessity in healthcare. They are the cornerstone of informed, empowered, and healthier communities. With an inclusive design foundation, healthcare professionals can break down barriers to positively impact vulnerable communities across remote areas.

Increased patient engagement and improved health outcomes through thoughtful and culturally sensitive design

Sense of belonging amongst community members through authentic representation of culture and values

Greater sense of ownership over healthcare initiatives within the community through communications and media that reflect their unique identity and needs

RECOGNIZED EXCELLENCE

Awards and Accolades that Set Us Apart

Jennifer Haskett, Director of Operations, Marketing & Communications, CBC

We engaged with Design de Plume to design and support our brand package for the National Indigenous History Month in 2022. The timelines were tight and the task was large: to create an inclusive design for a cross-country campaign, spanning all platforms. Not only did they deliver a beautiful package, they spent time socializing it and the meaning behind each element throughout our marketing, design and Indigenous hub teams.

We are an Indigenous and women-owned business that creates inclusive and accessible designs that resonate

This translates into effective delivery of sensitive communication for a healthier community.

  • Leaders in applying IIDEAS lenses (Indigeneity, Inclusivity, Diversity, Equity, Accessibility, and Sustainability)
  • Curation of authentic Indigenous photo libraries
  • Indigenous and women-led with access to a diverse roster of creative talent

We work alongside your team to deliver strategic print and digital communication. Our lenses ensure that healthcare professionals can reach people in every community they serve.

Selected Projects

Our team creates culturally informed communications strategies that enable a greater sense of ownership over healthcare initiatives.

Explore our portfolio to view the transformative power of diversity in communications.

Mother holding a daughter while standing in a field, wearing t-shirts with the logo for the Center for Indigenous Health

Johns Hopkins University Center for Indigenous Health

Re-envisioning Indigenous healthcare through inclusive, community-driven cultural alignment.

LifeWorks

Bridging mental health solutions with First Nations and Métis communities through a culturally-authentic digital campaign.

Canadian Partnership Against Cancer (CPAC)

Enhancing the communication of Indigenous data sovereignty and governance through meaningful design.

A woman in a floral dress holds a tablet in her hands. On it is a Centre for Wise Practices webpage showing a complex Medicine Wheel diagram.

Women’s College Hospital

Integrating Indigenous approaches with Western frameworks to expand access to quality care and advance reconciliation.

Ready to empower your institution with the strength of inclusive marketing?

Looking to reach out directly?

Frequently Asked

About Design de Plume

We’re a full-service creative agency providing:

  • Strategy,
  • Branding,
  • Campaigns,
  • Design Systems,
  • Websites,
  • and more!
Yes, we’re Canadian-owned and located in Sudbury, Ontario. We service all of Turtle Island (North America).

Yes! We’re a full-service creative agency providing: Strategy, Branding, Campaigns, Design Systems, Websites, and more to the healthcare sector, including hospitals and health centres.

We offer services across a variety of industries such as:

  • Higher Education (Universities, Colleges)
  • Cultural (Museums, cultural centres, historical projects)
  • Government (Federal, Tribal/Indigenous, Provincial)
  • Indigenous Businesses
  • NGOs (ie. Not-for-Profits)
  • Healthcare (Hospitals, Health Centres)
  • Financial (Banks and Venture)

Accessibility and Inclusivity

Accessibility ensures everyone can engage with your messages and is inclusive of all abilities. It’s not just about compliance—it’s about respect, inclusion, and equity.

Accessible design results in work that:

  • Increases engagement and participation rates
  • Reduces non-compliance risks
Inclusive design at DDP means designing with—not just for—diverse communities. We take the time to listen, learn, and engage with the lived experiences of the people who will use or be impacted by what we create. It’s about creating space at the table for everyone—and sometimes, it’s about redesigning the table altogether
Yes, we design all our websites to meet accessibility legislation, including the ADA (Americans with Disabilities Act) in the U.S. and provincial standards in Canada such as the AODA (Accessibility for Ontarians with Disabilities Act) in Ontario, as well as applicable requirements in other provinces like Manitoba’s AMA, Quebec’s Act to Secure the Rights of Persons with Disabilities, and Nova Scotia’s Accessibility Act.

We follow WCAG 2.1 (Web Content Accessibility Guidelines) as the global standard for digital accessibility to ensure our websites are inclusive and usable for everyone. However, we see compliance as the floor—not the ceiling. Our goal is to create thoughtful, accessible designs that truly serve all users, regardless of ability.

Indigenous Design

Yes! Click here to view more information about how our work has amplified Indigenous culture in business.